U.S. Citizens and Permanent Residents Only

Responsibilities and Qualifications

• Build sustainable relationships of trust through open and interactive communication with the client
• Maintain records of client interactions, process customer accounts and file documents
• Prepare product or service reports by collecting and analyzing customer information
• Provide accurate, valid and complete information by using the right methods/tools
• 7+ years’ experience in a similar role
• Bachelor’s degree preferred but not required
• Ability to work independently, take initiative, set priorities, and see projects through to completion
• Excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast paced, demanding environment
• Ability to work under pressure
• Excellent interpersonal, oral and written communication skills